Capturing ERM Lessons Learned from the Covid -19 Pandemic through Concept Mapping
The #covid19 #pandemic challenged every aspect of business and forced organizations to shift into #crisismode. The pandemic re-exposed issues associated with #siloedthinking in #riskmanagement. For organizations with inadequate #erm policies, plans, or procedures, this is a crucial time to reflect on improving their ERM processes through the capture and transfer of Covid-related lessons. This study explores how concept #riskmapping can be a valuable tool to structure lessons learned capture, ensure risk information is considered, and focus on ERM practice improvements.